Question 1

How is my price calculated?

Accepted Answer

Choose a service and estimate how many cars fit in your driveway. Our satellite-assisted estimate can help, or you can enter the size yourself. You'll see a range before posting. The job charge is the upper end of that range, with any applicable tax shown at checkout.

Question 2

Who are the workers?

Accepted Answer

Independent neighbours choose the jobs they want to take. Signed-in customers can check their offered services and reviews from completed jobs. DoMyChore does not currently advertise background checks or guarantee a worker's qualifications.

Question 3

What if more snow falls after the job?

Accepted Answer

Each request covers one visit, not unlimited clearing through a storm. If fresh snow falls after completion, post a new request. Before the worker starts, use your job chat to agree on the areas to clear and any weather-related changes.

Question 4

How do I pay?

Accepted Answer

Posting is free. When a worker accepts, pay in the app through Stripe before work begins. The charge is the upper end of your estimate, plus any applicable tax shown at checkout. Do not pay cash. Your payment is held by DoMyChore and the worker is paid after the job is completed.

Question 5

Can I tip?

Accepted Answer

There is no in-app tipping option at the moment. Your agreed job charge is paid through DoMyChore; please do not arrange cash payments. You can thank your worker with an honest review once the job is completed.

Question 6

What if I'm not satisfied?

Accepted Answer

Message your worker in the job chat and explain what needs attention. Keep a record of your request and the work. Our terms describe possible refunds, but an automatic refund or satisfaction guarantee is not offered.

Question 7

How fast can someone come?

Accepted Answer

Timing depends on nearby workers, weather and the work requested. Add your preferred day when posting, then confirm arrival in your job chat once someone accepts. Posting does not guarantee immediate service or a particular arrival time.

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